At Your Service
If you have a question about shopping with us, you may find the help you need faster in our frequently asked questions and answers. If you still need assistance, please contact our customer services by email or using the contact form below.
Members of the Press are invited to contact our Press Office.
Please also see below for whom to contact with any Trade Enquiries.
Should you have a customer related query please email us at email@example.com, we will endeavour to get back to you shortly.
You can also now chat to us in real time between Monday-Friday 10am-4pm (GMT) – simply click on the chat button on the bottom right hand side of the screen to start a chat or call 0203 095 3939 9am to 4.30pm Monday and 9am to 5pm Tuesday to Friday (GMT).
During our busy Sale period we may take longer to respond to your query so thank you for your patience.
Please note that we are closed on weekends and Bank Holidays.
Tracking your delivery
Once your order has been dispatched, you will receive email confirmation with tracking details from one of our couriers. If part of your order has been sent from one of our stores, you may receive multiple confirmations from multiple couriers.
Deliveries to Australia are sent by DHL
For information on International deliveries, click here
For all press enquiries, Look Book and image requests, press releases and store or showroom appointments contact:
10-12 Heddon Street, London, W1B 4BY
Call +44 (0)20 7331 1433
Or log onto http://www.prshots.com/hobbs to download the current campaign, Look Books and product images.
For all corporate enquiries including comments and financial details contact:
Call +44 800 808 5174
If you’re a wholesaler or retailer and would like to work with us, please email firstname.lastname@example.org